Legitimate emails dodging my Google inbox


Tickets for an upcoming sporting event.

A receipt from the Nike store for the running shoes I bought last weekend.

A local newsletter that I open every day.

These emails and 82 others were among the legitimate messages I pulled from my Gmail Spam folder on Monday morning.

At first glance, I am not alone. A quick search on Twitter revealed many other Gmail users reporting that they suddenly catch a flurry of legitimate emails in their spam folders.

The only reason I even knew to check was because my recreational softball game coach asked me why I hadn’t responded to his Evite invitation, which was delivered to my inbox every week we did. have had a game in the past five years.

“You went in or out this week,” he asked. “I may still need to find a few people depending on your status. “

If there’s one thing I won’t put up with, it’s missing my chance to have a little fun in the midst of a pandemic!

But there were also other significantly larger emails in my spam.

A notice of registration for a future stay at the hotel. A receipt for a few shirts I bought. And yet another receipt.

Plus half a dozen newsletters that I open and read every time I receive them, including newsletters from the local news site ARLNow.com, the national news site Axios and the staff at Washington Nationals baseball.

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In a culture dominated by FOMO, this is pretty much my worst nightmare, guys.

But it turns out that I’m definitely not alone.

“Is it me or has Gmail recently increased the number of emails they send to the spam filter?” Auren Hoffman, CEO of data company SafeGraph, said on Twitter on Wednesday.

Several people replied that they had experienced something similar, including a person who said they “missed financial statements” and “important emails from people I used to interact with.”

Internet entrepreneur Jason Shellen was exasperated after going through the same thing.

“In an infuriating turn of events, after using Gmail before it was even public, emails from friends and family now end up in SPAM,” Shellen said Monday on Twitter.

Reports are widespread:

Google didn’t have much to say when I contacted their PR team.

“Gmail automatically identifies suspicious emails and marks them as spam,” the company’s public relations team said in a statement. “When you open your spam label, you will see emails marked as spam by you or Gmail. Each email will have a label at the top that explains why Gmail sent it as spam.”

In several cases, the @ of GoogleGmail Account on Twitter responded to people who complained about the issue and pointed this link to them with tips on how to avoid the issue.

It is the same link that they indicated to me.

Some tips: in your spam filter, mark legitimate e-mails as “No spam”. This will send them back to your inbox.

“To prevent a message from being sent as spam in the future, you can” also “add the sender to your contacts” or “filter these messages”.

A good idea is, on the desktop version of Gmail, to select the email that you want to make sure it always goes to your inbox. Then click on the three vertically oriented dots at the top of the page and click “Filter messages like these”. Then click on the option that says “Create Filter”, click on the option that says “Never spam”, then click “Create Filter” again.

It sounds bulletproof, but it might not be.

“I actually think they labeled something spam even though I had a filter to keep it out of spam”, someone on Twitter reported.

Which means that until further notice, it would be a good idea to regularly check your spam filter to make sure you don’t miss anything important.

This experience even made me wonder about the fate of the inbox of the free Monday through Friday newsletter that I run for USA TODAY: The Daily Money.

Please google overlords you can take me but please spare my newsletter.

You can follow USA TODAY reporter Nathan Bomey on Twitter @NathanBomey and subscribe to our free Daily Money newsletter here for personal finance tips and business news Monday through Friday mornings.

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